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ServerPronto HowTo


About osTicket

osTicket is a support ticket system which integrates email and web-based forms into an efficient multi-user web interface. You can easily manage and organize all support responses and requests in a single place while still giving their clients accountability and responsiveness. 


osTicket has full email and web integration using online forms. osTicket’s web based platform can be applied to any website and can be controlled using their assignment system and administrator interface.

Install osTicket

Follow the below steps to install osTicket

  1. Select the Softaculous icon in the Software/Services section on the cPanel interface
  2. Use the Search feature to search for osTicket
  3. Select Install next to the overview tab
  4. Follow the prompts to complete the installation

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