If you have problems setting up an FTP server or issues accessing your FTP site, here are two basic tips that have helped our customers before to make their FTP server work properly.
- Check if the FTP daemon you are using is installed correctly and is running
- Verify the software firewall rules
The FTP server should be allowed to accept TCP connections to port 21, and to make TCP connections from port 20 to any port
For further details, here are helpful instructions on how to set up your FTP server:
FTP Configuration in Linux
FTP Configuration in Windows Server 2008
http://learn.iis.net/page.aspx/309/configuring-ftp-firewall-settings/
FTP Configuration using cPanel
http://docs.cpanel.net/twiki/bin/view/AllDocumentation/CpanelDocs/FTPAccounts
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