| Standard (Included w/ All Servers) | Fully Managed | |
| Setup Assistance | • | 3 hours per server per month |
| 24/7 Tech Support | • | Included |
| DDoS Mitigation | limited (24 hours) | Included |
| Uptime Monitoring | $10/mo | Included |
| Managed Firewall | $50/mo | Included |
| Managed Data Backup (50GB) | $30/mo | Included |
| Hardware RAID | $15/mo | Included |
| IP/KVM | $29/mo | Included |
| Phone Support | $75/half hour | Included |
| Custom Administration | $75/half hour | 3 hours included |
*The installation and customization of certain applications and custom code may not be supported. The team at ServerPronto will make a best effort on all requests, but reserves the right to exclude the following items from our Managed Services offerings.
- 3rd party applications and scripts
- 3rd party plugins
- Custom code and software
- Custom database administration
