{"id":3323,"date":"2019-05-22T00:07:05","date_gmt":"2019-05-22T05:07:05","guid":{"rendered":"http:\/\/www.serverpronto.com\/spu\/?p=3323"},"modified":"2019-06-02T19:40:40","modified_gmt":"2019-06-03T00:40:40","slug":"server-support-what-to-expect-from-your-web-hosting-company","status":"publish","type":"post","link":"https:\/\/www.serverpronto.com\/spu\/2019\/05\/server-support-what-to-expect-from-your-web-hosting-company\/","title":{"rendered":"Server Support: What to Expect from your Web Hosting Company"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">When it comes time to select a web host and build your website, you may feel like you\u00e2\u20ac\u2122ve jumped in over your head. Web hosting companies tend to overwhelm their would-be customers with enough technical jargon that they completely miss the fact that they are being overcharged or provided with a sub-par portfolio of web hosting features.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Among the many features that even industry-leading web hosts often gloss over, <a href=\"https:\/\/www.webhostingsecretrevealed.net\/blog\/web-hosting-guides\/how-to-resolve-an-issue-with-your-web-host\/\">server support remains a top issue<\/a> for website administrators across the country. Though the open market is supposed to encourage web hosts to form customer-friendly standards through competition, only a handful of web hosting companies like ServerPronto, are capable of providing above-average server support across the board.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">With this in mind, here are just a few of the high standards that web hosting providers like ServerPronto offers. When it comes time to choose your next web host or migrate an existing website, be sure to hold your new server support provider to these following standards:<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Standard #1: Fast Response Times<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Since high speed internet has been accessible, fast load times have been the name of the game for many website administrators looking to reoptimize their online domain. While you may have found yourself in the midst of such a reevaluation, you should know that&#8230;<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\"><p>No matter how much you speed up your individual page load times, your visitors may still experience sluggish HTML rendering if your web host suffers from sub-par server response times.<\/p><\/blockquote>\n\n\n\n<p class=\"wp-block-paragraph\">In order to maximize your website\u00e2\u20ac\u2122s usability and minimize the likelihood of visitors jumping ship before engaging with your content, you need to secure a web host with a proven track record of rapid response times. Older webhosts have grown to rest on their laurels in this regard, while modern web hosts like ServerPronto continue to do all they can to <a href=\"https:\/\/www.cloudpronto.com\/spu\/2019\/04\/how-to-choose-a-web-hosting-service-that-fits-your-business\/\">improve their own server response times<\/a>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">When speaking with a web host\u00e2\u20ac\u2122s representative, be sure to ask them about key factors related to their server response times. If they simply rattle off an average speed, be sure to ask if they offer dedicated hosting solutions. If not, you\u00e2\u20ac\u2122ll know that they aren\u00e2\u20ac\u2122t worth your time and money because they simply want to lock you into a slow, shared hosting environment. <\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Standard #2: Non-Premium Support<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">When it comes to server support, often the operative word is \u00e2\u20ac\u0153support.\u00e2\u20ac\u009d In a very literal sense, a web hosting company isn\u00e2\u20ac\u2122t worth their salt if they do not offer a reliable, knowledgeable, and accessible support team with multiple methods of contact. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">That being said, there\u00e2\u20ac\u2122s hardly a web host on the market today that doesn\u00e2\u20ac\u2122t offer some form of customer service server support. However, some web hosting companies like Amazon and their AWS hosting have become wise to their customers\u00e2\u20ac\u2122 needs and have begun to <a href=\"https:\/\/aws.amazon.com\/premiumsupport\/pricing\/\">bleed them for extra cash<\/a> in exchange for an industry-average level of support.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Unlike AWS, ServerPronto doesn\u00e2\u20ac\u2122t ask its customers for $29 extra each month in order to help them troubleshoot their server-side problems. Whether you\u00e2\u20ac\u2122re a knowledgeable web administration veteran or a digital novice, you\u00e2\u20ac\u2122ll inevitably need some type of tech support. Be sure that you can get the help you need when you need it by selecting a web host with non-premium tech support.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Standard #3: Clear Bandwidth Restrictions<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The old \u00e2\u20ac\u0153<a href=\"https:\/\/www.keycdn.com\/support\/avoid-bandwidth-limit-exceeded\">Error 509, Bandwidth Limit Exceeded,\u00e2\u20ac\u009d<\/a> the bane of website startups the world over. While most websites are unlikely to exceed their bandwidth cap in a given month, websites that see a sudden uptick in traffic are bound to raise their daily bandwidth demands. If you\u00e2\u20ac\u2122re stuck on a restrictive web host that obscures their bandwidth restrictions, your newly popular website might hit this cap, leaving you none the wiser.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">While there are several steps you can take to lower your overall bandwidth burden, your web host should also provide clear documentation of your bandwidth restriction from the get-go. While a web host might advertise a nice round number in their marketing material, be sure to dig beneath the surface to find the exact amount bandwidth your website can receive per month.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/lh4.googleusercontent.com\/7kg0BWYnLenvp-jHqe32B2J_yElsnsSJ2m0A-vR8aid3f6I8PLqtItdHazCjjP-FmxSIRFV0b99zJzMzfk_Vlk1z8K4fdf0f7SaFOMNqK-sJd8Cy-hT5Y7qG-QACKLvU0J0olHzjhKKAEJpfsQ\" alt=\"BlueHost unlimited hosting ToS\"\/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">Image description: an example of jargon-rich fine print that amounts to an ill-defined bandwidth cap.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Better yet, you should seek out a web host that provides unlimited bandwidth if at all possible. Though this option comes with <a href=\"https:\/\/www.webhostingsecretrevealed.net\/the-truth-about-unlimited-hosting\/\">some drawbacks<\/a> as well, this is the sure-fire method for banishing the dreaded \u00e2\u20ac\u0153Error 509\u00e2\u20ac\u009d from your website forever.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Standard #4: Regular Security Updates<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Finally, a key aspect of server support from a web host relates back to their willingness to <a href=\"https:\/\/www.cloudpronto.com\/spu\/2017\/05\/quick-dirty-guide-server-security-2017\/\">provide and maintain widely-accepted security protocols<\/a>. While protections against DDoS attacks and malware have become industry standards, you should still carefully read through a prospective web host\u00e2\u20ac\u2122s full security portfolio. Doing so will ensure that you receive the security components that they advertise for no extra cost, as ServerPronto does.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Your website\u00e2\u20ac\u2122s security can also come down to how your selected web host runs its remote-access services. Remote-access software is well-known today for its <a href=\"https:\/\/www.nibusinessinfo.co.uk\/content\/remote-access-security-issues\">numerous vulnerabilities<\/a>. As such, you should take time to ask a web host\u00e2\u20ac\u2122s representative how they use remote-access software and if they regularly update their software to patch out known vulnerabilities.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>The Bottom Line<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">When it comes down to brass tax, choosing a web hosting company shouldn\u00e2\u20ac\u2122t be a split second decision. While you\u00e2\u20ac\u2122ll find recommendation for many of the leading web hosts, you\u00e2\u20ac\u2122ll also find that many of these hosts provide sub-par security and tech support unless you cough up extra money on your monthly bill.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">As such, it\u00e2\u20ac\u2122s well worth your time to research alternative hosting options through a trustworthy web hosting company such as <a href=\"https:\/\/www.serverpronto.com\/virtual-private-server\">ServerPronto<\/a>. Beyond web hosting, ServerPronto also provides dedicated hosting, managed hosting, and cloud computing solutions to meet an ever-diversifying need for digital hosting.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">When it comes down to it, you shouldn\u00e2\u20ac\u2122t simply settle for a web host because they provided a cheap introductory price or because their name popped up first on a Google search. Your time and effort will be better spent hosting your website on with a company like ServerPronto that puts their customers\u00e2\u20ac\u2122 server support needs first.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>When it comes time to select a web host and build your website, you may feel like you\u00e2\u20ac\u2122ve jumped in over your head. Web hosting companies tend to overwhelm their would-be customers with enough technical jargon that they completely miss the fact that they are being overcharged or provided with a sub-par portfolio of web<\/p>\n","protected":false},"author":11,"featured_media":3324,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[8],"tags":[],"class_list":["post-3323","post","type-post","status-publish","format-standard","has-post-thumbnail","category-dedicated-server-best-practices"],"_links":{"self":[{"href":"https:\/\/www.serverpronto.com\/spu\/wp-json\/wp\/v2\/posts\/3323","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.serverpronto.com\/spu\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.serverpronto.com\/spu\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.serverpronto.com\/spu\/wp-json\/wp\/v2\/users\/11"}],"replies":[{"embeddable":true,"href":"https:\/\/www.serverpronto.com\/spu\/wp-json\/wp\/v2\/comments?post=3323"}],"version-history":[{"count":4,"href":"https:\/\/www.serverpronto.com\/spu\/wp-json\/wp\/v2\/posts\/3323\/revisions"}],"predecessor-version":[{"id":3339,"href":"https:\/\/www.serverpronto.com\/spu\/wp-json\/wp\/v2\/posts\/3323\/revisions\/3339"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.serverpronto.com\/spu\/wp-json\/wp\/v2\/media\/3324"}],"wp:attachment":[{"href":"https:\/\/www.serverpronto.com\/spu\/wp-json\/wp\/v2\/media?parent=3323"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.serverpronto.com\/spu\/wp-json\/wp\/v2\/categories?post=3323"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.serverpronto.com\/spu\/wp-json\/wp\/v2\/tags?post=3323"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}